Ongoing Support Retainers

Reserved monthly capacity for maintenance, fixes, and improvements to your app, Shopify store, or automations. Instead of chasing a developer when something breaks, you have hours already allocated and a response time you can count on.

Plans

• Starter — $1,000/month. Up to 10 hours. Next-business-day response. Bug fixes, small enhancements, dependency updates, uptime monitoring.
• Growth — $2,000/month. Up to 25 hours. Same-business-day response. Everything in Starter, plus a monthly enhancement roadmap and performance reviews.
• Scale — $3,000/month. Up to 40 hours. 4-hour response on critical issues. Everything in Growth, plus priority scheduling and a monthly strategy call.

What's covered

• Bug fixes and defect resolution
• Feature enhancements and small builds
• Performance tuning and security patching
• Dependency and platform version updates
• Uptime monitoring, backups, and incident response

Month-to-month, cancel with 30 days' notice. Unused hours roll over for one month. Book a free 30-minute call to find the right plan.